Returns + Exchanges
We want you to be 100% happy with your purchase. We do our very best to source the most sustainable materials and to craft our clothing with love and care, but not everything is always within our control.
Please be kind and remember that we are a small team that truly cares about your satisfaction... we will always meet your kindness with kindness.
If you'd like you to process a return or exchange, follow the instructions below.
WITHIN THE USA
Domestic Returns + Exchanges are FREE.
Miakoda wants you to be completely satisfied with your purchase. If you are not happy with your item, please email us within two weeks of receiving your order. Please understand that if Miakoda is contacted after this time we will only be able to issue an exchange. Exchanges must be requested within one month of order date. We are unable to accept returns or exchanges requested after the date cut off.
When contacted, we will send a return label (prepaid) and ask you to send the item back to us within two weeks of receiving the return label. If the item is not received back within two weeks, the request will be voided.
At this time, we are only able to process returns for international orders. Please contact us within two weeks of receiving the item. We will request that you ship the item back to us and provide tracking for the package. Once we receive the items back, we will issue you a refund for the products you purchased [we are unable to refund the initial shipping cost]. We do not provide prepaid shipping for international returns.
We understand that international shipping can take a few weeks. Miakoda must receive tracking for the return within two weeks of contacting us. Returns received without tracking or outside of the allotted time will Items be processed as a store credit.
All sale merchandise is final sale. If an item is marked down on our website, it is final sale. Merchadise purchased with coupon codes are not final sale.
***All returns and exchanges must be received in new, unworn, unwashed, undamaged, unused condition and with tags or original packing materials. Refunds or exchanges cannot be given for used merchandise.
*PLEASE NOTE: You MUST notify us before sending clothing back for return or exchange. Non-authorized returns will not be accepted. You must email: firstname.lastname@example.org to receive return authorization.